Frequently Asked Questions
General Questions
Heating
Heating Liquids
Air Treatment
Air Conditioning
Heat Pumps
FAQ – Heating
Can I use a Toyotomi heater in sub-zero weather?
Yes, Toyotomi heaters are designed for cold-weather conditions, even ensuring reliable warmth in sub-zero temperatures and harsh environments to a certain degree. However the conditions vary per heater.
Are Toyotomi heaters safe for indoors?
Our heaters are designed primarily for outdoor use, but many of our models can be safely used indoors in well-ventilated spaces. Always follow the manufacturer’s guidelines and ensure adequate ventilation to prevent the buildup of carbon monoxide.
How long does a Toyotomi heater last?
Built with durable materials and field-tested to endure extreme conditions, Toyotomi heaters are designed to perform season after season. Regular maintenance ensures they continue to operate efficiently over time.
What is the difference between round and wick-type Toyotomi heaters?
Round-type heaters offer direct, high-output heat and are great for quickly warming larger areas. They are efficient and easy to use, making them ideal for expeditions and larger camps.
Wick-type heaters, on the other hand, offer more controlled, fuel-efficient heating with a longer burn time. These are perfect for more extended stays in smaller spaces, offering steady warmth while conserving fuel. Both styles are durable and designed for tough outdoor conditions.
Are Toyotomi heaters eco-friendly?
Yes, Toyotomi heaters are designed with fuel efficiency in mind, ensuring that you use less kerosene while still receiving the warmth you need. Their efficient combustion system means that Toyotomi heaters produce fewer emissions compared to other heating solutions, making them a more eco-friendly choice for outdoor heating.
FAQ – Heating Liquids
Does different fuel effect the heater and odor?
Yes, choosing the right fuel for you heater is important, using low quality fuel will reduce the lifespan of your heater and increase odor, whereas Toyotomi fuel is specifically made for your heater and giving a near-odorless experience.
Can I use other types of kerosene in my Toyotomi heater?
While other brands may work, we strongly recommend Toyotomi fuel to prevent clogging, odors, and reduced heater lifespan.
What is Toyotube heating liquid?
Toyotube is Toyotomi’s premium-quality paraffin fuel designed in Japan, specially refined for use in portable heaters. It provides clean burning, minimal odor, and optimal efficiency.
FAQ – Air Treatment
Why use a dehumidifier?
Too much indoor humidity can lead to mold growth, musty odors, condensation on windows, and even structural damage. Toyotomi dehumidifiers help solve these problems by maintaining ideal humidity levels, improving air quality and protecting your home and belongings.
What size dehumidifier do I need for my space?
The ideal dehumidifier size depends on the room size and humidity level.
– Large rooms or basements (40+ m²): 18–20L/day model
– Medium rooms (20–40 m²): 12–16L/day model
– Small rooms (up to 20 m²): 10L/day model
Can I use a dehumidifier to help dry clothes indoors?
Yes. Toyotomi dehumidifiers are perfect for laundry rooms or drying clothes indoors. They speed up drying time, reduce condensation, and prevent mildew buildup caused by damp fabrics.
Do Toyotomi dehumidifiers need drainage?
All Toyotomi dehumidifiers include a removable water tank, but most models also offer a continuous drainage option using a hose. This is ideal for long-term or unattended use in basements or storage areas.
FAQ – Air Conditioning
Do Toyotomi air conditioners also provide heating?
Yes, many Toyotomi air conditioners are equipped with heating technology, offering both cooling and heating functions for year-round use.
Are Toyotomi air conditioning units easy to install?
Portable units require minimal installation and are plug-and-play. Split systems should be installed by a certified technician for optimal safety and performance.
Do the air conditioners come with remote control and app features?
All models come with either with a remote control or wall mounted control panel, and select models also offer Wi-Fi/app-based control for added convenience.
FAQ – Heat Pumps
What are the benefits of using a Toyotomi heat pump?
Toyotomi heat pumps offer energy-efficient heating and cooling, reduced energy costs, and environmentally friendly performance through inverter technology.
Can heat pumps operate in cold climates?
Yes, Toyotomi’s latest generation heat pumps are designed to perform efficiently even in sub-zero temperatures, check our product page to see its temperature operating range.
General Questions
Toyotomi products are available through authorized dealers and distributors across Europe and a select range of product are available trough our online store. To find a dealer in your country visit our customer service page “contact”.
Where can I get spare parts or service for my product?
All product service is carried out by our dealer, contact your local dealer or check our website for authorized service partners and spare parts availability.
How do I register my Toyotomi product?
Product registration is available via our website, to register your product visit the customer service page “warrenty”.
Where can I find user manuals?
User manuals come with every product in the box, if you have lost your user manual or are looking for one, every product page has a download section where you may find the correct user manual for your product.
My product gives an error code
Check your user manual to see what your error code means or visit our customer service “repair” page to find the most common error codes and their solution.